100% Price Guaranteee. No reason to order elsewhere.
We have wonderful customers and the largest selections available of our major brands, and we need to make sure we can offer you the best prices. We work hard to offer you quality shoes and clothing at the best possible prices.
However, sometimes another web site might run a promotion that catches us off guard. If that happens, we don't want to lose you as a valuable customer. If you find a product for a lower price on another web site, we will match that price to keep you happy and to keep your business.
Here is our simple process:
- The item from the other web site must be same style, size and color that was purchased from the PlanetShoes.com web site.
- The item must currently be in stock on that web site.
- The web site where you find the lower price can't be an auction web site
- Shipping charges must be taken into consideration if the other web site charges for shipping.
- Please contact us within 10 days of your purchase. That seems fair.
To receive your refund or credit: First, order the item you want from PlanetShoes.com and then Send an email to prices@planetshoes.com with:
- your Order Number,
- the URL of the site where you found the item, and
- any instructions how to find the item. After receiving your email, Planet Shoes will verify the web site where you found the lower price and automatically give you the discount (credit on your purchase). We make it simple and we make it easy! If we have a question we will get right back to you.







