Our Customer Service team is here to help! If you have any questions about your account or need help placing an order please contact customer service.
PlanetShoes.comAttn: Customer Service Department41 Seyon St.Suite 400Waltham, MA 02453
*Please do not return shoes to this address. View our Returns page for information on completing a return.
Please submit all suggestions and concerns about the PlanetShoes.com website through our Feedback Form. Please note, we cannot respond to questions submitted through this form. For help related to shopping or completing a purchase on PlanetShoes.com, please contact Customer Service.
"I think I've ordered four pairs of shoes from PlanetShoes this year. They've all been beautiful, comfortable shoes, delivered on time. What a great site! A real treasure trove for shoe lovers!"
"My experience has been great with Planet Shoes! The shoes were exactly as described and photographed, fit well and were very comfortable! I will recommend Planet Shoes to everyone!"