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Contact Information : Ways to Get in Touch
Customer Service

Our Customer Service team is here to help!  If you have any questions about your account or need help placing an order please contact customer service.

Mailing Address:

PlanetShoes.com
Attn: Customer Service Department
41 Seyon St.
Suite 400
Waltham, MA  02453


*Please do not return shoes to this address. View our Returns page for information on completing a return.

Website Feedback

Please submit all suggestions and concerns about the PlanetShoes.com website through our Feedback Form. Please note, we cannot respond to questions submitted through this form. For help related to shopping or completing a purchase on PlanetShoes.com, please contact Customer Service.