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Our Customer Service team is here to help!
Customer Service Repreentativess are available to assist you by phone Monday-Friday
9:00 am – 8:00 pm EST.
Extended Holiday Phone Hours:
Saturdays and Sundays 10:00 am to 10:00pm EST for three weekends prior to Christmas (11/29 and 11/30, 12/6 and 12/7, 12/13 and 12/14)
E-mail:Contact customer service
Write:PlanetShoes.comAttn: Customer Service Department135 2nd AvenueWaltham, MA 02451*Please do not return shoes to this address. View our Returns page for information on completing a return.
We appreciate your interest in doing business with PlanetShoes.com. Please contact us to discuss partnership opportunities.
Write:PlanetShoes.comAttn: Merchandising Department135 2nd AvenueWaltham, MA 02451
We're always willing to consider new marketing opportunities. Please send all materials for review.
Write:PlanetShoes.comAttn: Marketing Department135 2nd AvenueWaltham, MA 02451
Please submit all suggestions and concerns about the PlanetShoes.com website through our Feedback Form. Please note, we cannot respond to questions submitted through this form. For help related to shopping or completing a purchase on PlanetShoes.com, please contact Customer Service.
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