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Credit Card Policies : Credit Card and Paypal Refunds
 

Credit Card Privacy and Security

At Planetshoes.com we are committed to keeping the information you give us private.

To guarantee that your order is secure and to protect your privacy, Planetshoes.com uses 128 bit SSL encryption (industry standard) to code and process your orders. This encrypts your credit card so that it cannot be read as your information travels over the internet. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the payment gateway. SSL is active if you see an unbroken key or a closed lock (depending on your browser). You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

All credits will be placed on the credit card or Paypal account used for the original purchase. Your account will be credited promptly upon receipt of your return.

Planetshoes.com chose VeriSign SSL for secure e-commerce and confidential communications. ABOUT SSL CERTIFICATES
HACKER SAFE certified sites prevent over 99.9% of hacker crime.

Credit Card Policies : International Credit Cards
 

Credit Card Policies: International Credit Cards

At this time, we do not accept credit cards issued outside the United States.

Credit Card Policies : Gift Cards
 We do not accept non-Planetshoes.com gift cards or prepaid debit cards.

Any attempt to use a non-Planetshoes.com gift card or a prepaid debit card on the website may result in an authorization to that card without a valid order, if this does occur it could take 3-10 business days for that authorization to fall off of your card.
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