At PlanetShoes.com, we offer several ways to get the very best deals on products from your favorite brands.
Planet Rewards is a free loyalty program that allows you to earn points every time you shop! Points can be redeemed for discounts on future orders and rewards members receive invitations to exclusive shopping events. Enrollment is quick,easy and FREE! Sign-up now and start saving more.
We know everyone loves a steal of a deal, which is why we occasionally offer coupons and site-wide promotions. Coupon code discounts are limited to one per order and are non-transferable. When purchasing a product that has been discounted as part of a site-wide promotion, no additional coupons are allowed. No additional discounts may be applied to the Daily Deal or Outlet items. If you are making an exchange, we will honor the original discount.
Sometimes third-party websites publish coupon codes without our knowledge. We cannot guarantee these codes will work as advertised on the third-party site. Please contact Customer Service to verify the validity and terms & conditions associated with any coupon code.
We know we are not perfect and sometimes incorrect prices are advertised on our site or at checkout. It is not our intention to be misleading, but due to technical issues this occasionally happens. Once we discover our mistake, we will close your order, void out the purchase authorization, and notify you via email. You will be able to place a new order for the same item once we have confirmed our site is working properly.
Due to requests from the manufacturer, the following brands are completely excluded from all discounts and promotions: Arcopedico, Alegria, Allrounder, Dr. Scholl's Original Collection, Frye, Giesswein, Mephisto, and Naot.
Certain brands request to exclude select styles only from all discounts and promotions. These brands include: Birkenstock, Born, Dansko, Earth, Kalso Earth Shoe, Kork-Ease, New Balance, Olukai, OTBT, Pikolinos, Timberland, and Vionic. You can find the list of excluded styles here.
Final Sale Items
Sometimes we aggressively mark down items to make room for exciting new offerings. When we do this, the product is moved to the Outlet and marked as Final Sale. We are unable to accept returns on any items marked Final Sale. As of 7/18/2016 all items for sale on PlanetShoes.com are Final Sale and not eligible for returns or exchanges.
Gifts With Purchase
Many of our brands generously offer a free Gift-with-Purchase . From socks to water bottles and shoe care kits and books, we have some great items available! In order to ensure as many customers as possible can take advantage of these fantastic deals, Gifts-with-Purchase are limited to one (1) item per brand, per order. All Gift-with-Purchase offers are good while supplies last.
"I think I've ordered four pairs of shoes from PlanetShoes this year. They've all been beautiful, comfortable shoes, delivered on time. What a great site! A real treasure trove for shoe lovers!"
"My experience has been great with Planet Shoes! The shoes were exactly as described and photographed, fit well and were very comfortable! I will recommend Planet Shoes to everyone!"